28 Apr'24
29 Apr'24
1 room, 2 guests
Royal Hotel
Maharashtra | Sun, 28 Apr - Mon, 29 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹2,499
₹2,374
/ night + ₹300 tax
Royal Hotel
3-star Hotel · Matheran
3.5/5
(115 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Couple friendly property
Amenities
Housekeeping services
Swimming Pool
Airport shuttle service
Doctor on call available
24-hour security
Baby Sitting / Child Services
Property rules
Check-in: After 11:00 AM, Check-out: 10:00 AM
Cancellation till check-in available, with ClearChoice Max
Guests below 18 years of age NOT allowed
Alcohol consumption NOT allowed within the premises
Pets NOT allowed within the premises
About property
See all 84 photos
₹2,374
+ ₹300 tax
/ night
₹2,499
5% off
Location
Matheran, Maharashtra, 410102
Ratings & reviews
3.5/5
(115 reviews)
5
30
4
38
3
26
2
7
1
14
Location
Rooms
Service
Value
Hygiene
Worsstttttt
1/5
·
Voyager33275264732 on Dec 23, 2023
Total waste of money, don't go, Housekeeping not attentive at all, even though taking ac room, ac is not working, Gixxer is also not available over their and Tv is not working, I have never experience this much worst experience in my life
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Worst, terrific, horrible
1/5
·
Odyssey22319236366 on Jul 21, 2023
WORST PLACE EVER TO VISIT. PLEASE DO NOT VISIT HERE IF YOU WANT A PEACEFUL STAY AT MATHERAN!! I stayed here @₹4000 for 2 nights with food in room number 104. This was horrible experience. These the issues I faced with the hotel- 1. Room was dirty and not cleant. Dustbins were also not emptied. 2. No toileteries and towels are provided by the hotel. 3. Blankets were stinking, they do not use a new blanket once previous guests have checked out. 4. No wifi. 5. I booked AC room for 2 nights but the AC was ON only for 2 hours. Rest of the time they said light is gone and the AC does not work on generator. They should have mentioned this while i was booking for AC room. 6. At night the lights keeps on going and even fan does not work. You cannot sleep at all as there are no windows which you can keep open for ventilation. There is 1 window which opens in the hallway and people keep roaming so you cannot keep the window open. Even for sometime if light is there the fan makes too much noise and you cannot rest at all. 7. Mosquitoes and cockroaches in the room. 8. No water is provided by the hotel in the room, you will have to walk to the reception to get water. 9. There is no intercom or landline in the room. 10. The dining area is the most unhygenic place I have seen in my entire lifetime. Lizards and cockroaches will accompany you and you will not be alone. They add food soda in the food which will cause major acidity and bloating. And you cannot eat even if you are hungry. 11. Lots on chlorine in the the swimmimg pool water and frogs will give you company and teach you how to dive inside pool. The mobile number which is provided on the visiting card is of no use. I called them 15 times in the night and they did not answer the call on day 1 as the AC was not working. On the 2nd day I wanted to checkout as day 1 was horrible and I cannot sleep without AC or fan. But we stayed there for 2nd night thinking its just matter of 1 day. When again i tried calling in the night for AC as even the fan was not working, they picked up the call after 10 tries and then ABUSED me staying chuti** rehne ka hai toh reh aur kal reception pe aake baat karna. Is this the way they behave with the guests. I have all the call recording which i can send it to the owner. I am really not happy with the this. I checked out without even informing them as I did not wanted to create scene as we were totally exhausted and did not wanted to waste more energy on these unprofessional staff. I dont know why have even they kept the hotel open? I am going to make sure I forward all these details to hotels association so that they take strict actions against you guys.
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Bad hotel
1/5
·
NorthStar14873456451 on May 31, 2023
The rooms are good but the bathroom are worse as hell . Not clean at all . Some of the staff are arrogant. You have to eat their heads for your work to be done . Not hygienic at all and the bathrooms are not maintained at all . Even though the pieces are lowthe hotel is not worth it . The swimming pool has en over excess amount of clorine which makes ur eyes burn if you are in the pool for like 2 mins
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Best hotel 🏨 all must visit here they have two hotels Ashok n Royal
5/5
·
Relax50279658717 on Mar 08, 2023
Royal hotel 🏨 located in matheran... Matheran most awaited place to visit with your family members and friends closing to nature quality time with loving ones ☺️ We stayed here for 1 days. It was great. Best part was hospitality and food which was homely.😇 It is surrounded by nature and Very spacious property.🤍 Hygienic and safe.. .The food is their main attraction. They serve vegetarian food.😋😋 There are lot of options to eat in lunch dinner and breakfast.😘 Children playing gardens. . The most important thing is they provide WIFI services.. They alot of rooms available 🛏️ .. 2 Bed 3 Bed 4 Bed 6 Bed 8 Bed ( Family & couple friendly 🥰) Must visit ✅ I will recommend this place to bring family here. Best Hotel 🏨
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Fraud people they are dont do advance booking in this hotel.
1/5
·
vipin0117 on Sep 28, 2022
They are Cheaters name rupesh had take advance amount of 2000 now they are not answering my call not refunding amount do not stay in this hotel.From last 15 days i was calling them first 2 3 days they said yes sir we ll refund your money by tommorrow now they are not anwering my call not giving reply on messages..only one word for them FRAUD
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Rooms available
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Deluxe Non A/C
144.0 sq.ft
Deluxe Non A/C Room Only
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹289
/ night
by
₹2,374
+ ₹300 tax
/ night
₹2,499
5% off
Deluxe Non A/C - Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹389
/ night
by
₹2,565
+ ₹324 tax
/ night
₹2,700
5% off
Deluxe Non A/C - Breakfast and Dinner
Breakfast and dinner
Cancellation charges apply
₹23,750
+ ₹4,500 tax
/ night
₹25,000
5% off
No cost EMI from ₹9,417
Deluxe Non A/C - All Meals
All meals
Cancellation charges apply
+ 1 other inclusions
₹26,824
+ ₹5,082 tax
/ night
₹28,236
5% off
No cost EMI from ₹10,635
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